Terms of service

You need an account to use Giraffe, and an account needs a real email address you control: that’s how you sign in, with a code we email you. You’re responsible for what happens under your account, including anything a connected AI assistant does with the access you’ve given it.

You need to be 18 or older. Giraffe isn’t built for children and isn’t offered to them, and an account held by someone younger will be closed.

Giraffe is young, and it changes: the product and these terms both. We’ll do our best not to surprise you, but we’re not promising the stability a long-established product would.

Nothing. Giraffe is free to use: there is no card field, no plan to choose and nothing to cancel.

And it isn’t free for now. There is no trial running down and no beta whose end turns the price on. If a paid thing is ever built alongside Giraffe, it will be its own thing that you choose or don’t. What is described on this page stays free.

Your projects, and any Documents composed from them, are yours. You keep ownership of everything you write or save in Giraffe. We store it so the product can show it back to you and, when you connect one, to a Claude, ChatGPT or Gemini you’ve authorized. We don’t use it for anything else, including training a model. Privacy has the full detail on what’s stored and how it’s protected.

Don’t save content you don’t have the right to save, someone else’s confidential material you’re not authorized to hold, for example, and don’t use Giraffe to store or distribute anything illegal, or content that infringes someone else’s rights.

Connecting Claude, ChatGPT or Gemini to Giraffe authorizes it to act on your account within the limits described on the Privacy page’s “What a connected assistant can and can’t do” section. Those limits are enforced by the database, not just written down here. You can end a connection at any time from Settings.

An automated tool that reaches Giraffe through this connection must stay within the same limits a person would: no attempting to exceed the access it was granted, probe for weaknesses in the connection itself, or use it to place unreasonable load on the service.

Turning on “View with link” for a Document makes it readable by anyone who has the link, with no account required. You’re responsible for who you give that link to, and for what you choose to make shareable. Turning the link off ends access immediately.

Beyond the content rule above: don’t attempt to break, bypass or probe Giraffe’s authentication or authorization, including trying to read or change another account’s data, and don’t use the service to send spam, distribute malware, or interfere with other users or with Giraffe’s infrastructure.

Giraffe runs on other companies’ cloud infrastructure rather than on servers we own. Every one of them is named on Privacy, with what each one does. That is the list, and this page doesn’t keep a second copy of it.

We don’t control those companies’ uptime, and we don’t guarantee Giraffe will be available without interruption.

You can delete your account at any time from Settings. See Privacy for exactly what that does and doesn’t remove immediately. We may suspend or end an account that violates the acceptable-use terms above, or that we reasonably believe puts other users or the service at risk. Where we can, we’ll tell you why.

The Giraffe product, its design and its software belong to us. These terms don’t give you any rights to them beyond using the product as intended. They only cover what happens to what you save, described above.

Giraffe is provided as-is: we don’t warrant it will be uninterrupted, error-free, or fit for any particular purpose. To the extent the law allows, Giraffe isn’t liable for indirect or consequential damages arising from your use of the service; nothing here limits liability that can’t legally be limited.

We may update these terms as the product changes. The date at the top of this page is the one to check. If a change is significant, we’ll do more than quietly edit the page. We’re still deciding exactly how, and would rather say that than name a mechanism we haven’t built.

These terms, and any dispute arising out of them or out of your use of Giraffe, are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules. If a court has to hear it, the courts of Wyoming are where.

If you live somewhere whose consumer law gives you rights that can’t be signed away, nothing here takes them from you.

About these terms, or anything that needs correcting on this page: privacy@withgiraffe.com.

About using Giraffe: support@withgiraffe.com, or the form on Support. If you have found a security problem, that goes to security@withgiraffe.com. See Security.