Terms of service

You need an account to use Giraffe, and an account needs a real email address you control — that’s how you sign in, with a code we email you. You’re responsible for what happens under your account, including anything a connected AI assistant does with the access you’ve given it.

Giraffe is currently in closed beta. That means the product, and these terms, can change as we learn — we’ll do our best not to surprise you, but we’re not promising the stability a mature product would.

Your projects, and any Documents composed from them, are yours. You keep ownership of everything you write or save in Giraffe. We store it so the product can show it back to you and, when you connect one, to a Claude or ChatGPT you’ve authorized — we don’t use it for anything else, including training a model. Privacy has the full detail on what’s stored and how it’s protected.

Don’t save content you don’t have the right to save — someone else’s confidential material you’re not authorized to hold, for example — and don’t use Giraffe to store or distribute anything illegal, or content that infringes someone else’s rights.

Connecting Claude or ChatGPT to Giraffe authorizes it to act on your account within the limits described on the Privacy page’s “What a connected assistant can and can’t do” section — those limits are enforced by the database, not just written down here. You can end a connection at any time from Settings.

An automated tool that reaches Giraffe through this connection must stay within the same limits a person would — no attempting to exceed the access it was granted, probe for weaknesses in the connection itself, or use it to place unreasonable load on the service.

Turning on “View with link” for a Document makes it readable by anyone who has the link, with no account required. You’re responsible for who you give that link to, and for what you choose to make shareable. Turning the link off ends access immediately.

Beyond the content rule above: don’t attempt to break, bypass or probe Giraffe’s authentication or authorization — including trying to read or change another account’s data — and don’t use the service to send spam, distribute malware, or interfere with other users or with Giraffe’s infrastructure.

Giraffe runs on third-party cloud infrastructure — currently Vercel for hosting, Supabase for the database and authentication, and Resend for account-related email. We don’t control those providers’ uptime, and we don’t guarantee the service will be available without interruption, particularly during closed beta.

You can delete your account at any time from Settings — see Privacy for exactly what that does and doesn’t remove immediately. We may suspend or end an account that violates the acceptable-use terms above, or that we reasonably believe puts other users or the service at risk. Where we can, we’ll tell you why.

The Giraffe product, its design and its software belong to us. These terms don’t give you any rights to them beyond using the product as intended — they only cover what happens to what you save, described above.

Giraffe is provided as-is, especially during closed beta — we don’t warrant it will be uninterrupted, error-free, or fit for any particular purpose. To the extent the law allows, Giraffe isn’t liable for indirect or consequential damages arising from your use of the service; nothing here limits liability that can’t legally be limited.

We may update these terms as the product changes. If a change is significant, we’ll do more than quietly edit this page — we’re still deciding exactly how, appropriate to a closed beta with a small, known group of users.

Write to privacy@withgiraffe.com any time — including if something here needs correcting.